GENERAL CONDITIONS, ACCOMMODATION RULES, CANCELLATION POLICY

• Accommodation can be booked by phone, e-mail.
• The reservation becomes binding upon payment of the deposit, paid no later than the due date indicated on the advance invoice or as agreed with the accommodation provider.

Accommodation prices

• The price of accommodation is set according to the price list available on our website. The price includes water consumption, energy, wifi, parking.
• We will ask you to pay a deposit when you confirm your order. The amount of the deposit is set at 50% of the total price of the accommodation.
• The price for accommodation is paid by transfer to the accommodation provider’s account or in cash before the start of the agreed accommodation period (it is a condition that the money is already credited to the accommodation provider’s account at the start of the stay).
• a deposit of 2000,- (or 200€) in cash is required at the start of the accommodation. It will be refunded at the end of the accommodation.

Cancellation policy

• In case of cancellation by the client within 21 days before the planned arrival, the accommodation provider undertakes not to charge the client any cancellation fee.
• Cancellations made 20-14 days prior to arrival will incur a cancellation fee of 30% of the total stay.
• If cancelled 13 – 2 days prior to arrival, 50% of the total price will be charged as cancellation fee.
• If cancelled 1 day prior to arrival or on the day of arrival, 100% of the total price will be charged as cancellation fee.

Start and end of accommodation

• Only persons who present a valid identity document (ID card, passport) can be accommodated. The identification data from the identity document is recorded by the operator in the guest book.
• The property reserves the right not to accommodate unregistered persons, including children.
• Failure to check in on the agreed date will forfeit the right to the agreed accommodation without refund.
• The use of the accommodation is only for a period of time agreed in advance between the host and the guest.
• Arrival is possible on the day of the beginning of the stay between 15:00 – 18:00, on the day of the end of the stay the guest is obliged to vacate the room by 10:00 (after mutual agreement it is possible to adjust the time of arrival and departure). If the check-out time is not observed, the accommodation provider is entitled to charge the price for the next day of accommodation.

Accommodation rules

• The guest has the right to use the room/apartment with kitchenette and bathroom, parking space in front of the apartments.
• Smoking is prohibited throughout the property.
• Heating in the guesthouse is provided by central heating, operation is provided by the operator as needed.
• Visits by non-residents are only possible with the consent of the accommodation provider.
• Between 22:00 and 07:00, the guest is obliged to observe the night quiet.
• When leaving the room/apartment, the guest is obliged to turn off the appliances, close the window and make sure the water taps are closed. The guest is obliged
  to close the door of the room/apartment every time he/she leaves and make sure that the door is actually locked.
• In case of damage, the guest is obliged to compensate for the damage.
• The accommodation provider is not liable for damages not caused by the accommodation provider.
• The guest is obliged to comply with all the above mentioned rules of accommodation. In the event that these rules are violated, the accommodation provider has the right to immediately terminate the accommodation services without the right to refund the accommodation fees.
• The guest is fully responsible for the minors staying with him/her.